Frequently asked questions?

Yes, you need to register yourself on the app.

First of all, we have a no-refusal policy, still if due to any unavoidable circumstance, the rider cancels, we provide you with another cab service immediately.

We ensure that our riders reach our customers on time but still in case of any delay our customers can contact our 24*7 support system and they will be at their service instantly.

Once the booking is made, a pop-up on the app confirms your booking and provides you with the tracking of the cab.

Yes, the customer can change their booking at any given point after the ride starts by changing their drop locations and also before the cab arrives.

We offer the following payment modes: UPI payment, cash, wallet payment, card payments, etc.

Whenever you want to travel, open the app, put up your travel destinations and choose the mode of transport you prefer, and request the ride.

Yes, LYFT India provides its service all across Kolkata and its neighboring cities and locations in West Bengal as of now.

You can register yourself with your email id or phone number.

Yes, you can join LYFT India as a rider from anywhere in West Bengal.

You need to adhere to the minimum age of driving set by the government, own a mode of transport, and submit all the required documents including valid address proof along with your driving license.

Your safety is our priority. LYFT India has a very dedicated safety policy for its riders. They have GPS-enabled vehicles along with a full-fledged support team at your service 24*7. To know more about it, visit the safety policy section on the app.

To ride with LYFT India, you can own a vehicle or buy it from the vehicle partners of the company.

You can request for withdrawal of your funds from the driver app.

No, you can take as many rides as you want to and as few rides as you, please.

No, your earning completely depends on the number of successful rides you have served to the customer.